FREQUENTLY ASKED QUESTIONS

FAQs

We want to make sure that you have all the information you need to plan your special day at our boutique venue. Below are some frequently asked questions that we receive from individuals considering our space for their special event. If you don't see your question answered here, please don't hesitate to contact us directly and we'll be happy to help!

What is the maximum capacity for your venue?

80* seated, 120 standing - *Can accomodate more by special request.

Can I bring in my own vendors, or do you have preferred vendors that you work with?

We have preferred vendors that we can recommend however, you can also bring your own vendors.

What is included in your rental fee?

Please complete the booking form to receive our price list right away. We have different packages to choose from.

What is your policy on alcohol?

Government issued Special Occasion Permit is mandatory. PAL insurance and smart serve bartenders are required for evening events.

Is there on-site parking available for our guests?

Yes, we have ample free parking at all locations.

Do you have a preferred time frame for events, or are you flexible with start and end times?

We have set times for social day events (10am - 5pm) and evening events (4pm to 12am). Additional set up or event time can be purchased.

What is your policy on decorating the space?

We typically provide the majority of the decorations. Outside décor vendors or DYI are permitted and must be reviewed with the venue first. Confetti is not permitted.

What is your cancellation policy and are there any penalties?

All bookings are final. Fee will be applied if event needs to be postponed at a later date.

Is the venue wheelchair accessible?

There is an accessible washroom on the ground floor. We have a chair lift to assist guests with mobility challenges between our two floors. However, there is no elevator on site.

Can we have both the ceremony and reception at your venue?

Yes! First floor is great for the ceremony and cocktail hour and the reception is on the second floor.

What audiovisual equipment is available on site, and is there an additional cost for using it?

We have a projector and a smart TV available. We have a JBL audio system. DJ can also bring their own equipment.

Are there any additional fees or charges we should be aware of, such as gratuities or service charges?

No, all pricing are listed in the ADV itemized Price List.

How far in advance do we need to book the venue, and what is the deposit required to secure our date?

Please book at least 3 to 6 months ahead as dates fill up quickly. We require a 50% deposit or full payment (10% discount applied with full payment) to lock in dates and times.

When can I see the space and speak with a coordinator?

Please complete the booking form to receive our consultation call and venue tour appointment calendar link.

Can you bring outside caterers?

Yes, you can bring outside caterers given their contact information is provided at least one week prior to the event date.

Do you offer décor services?

Yes,we offer 40 beautifully curated in-house design packages. You may alsocustomize your own décor for a personalized experience.

Is there a kitchen on site?

No, we do not have an on-site kitchen. All events must bring in outside catering. We’re happy to recommend reputable caterers. We also rent out dish warmers.

Can I use a social event package for my wedding?

No - Weddings must be booked under a wedding package to ensure the appropriate level of service and quality for your special day.

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